Frequently Asked Questions
What Shipping Methods Are Available?
We offer Free Ground Shipping for all items.
We also offer the option to upgrade your shipping method to 2nd Day Air for $25.
How Long Will It Take To Get My Package?
Ground Shipping typically takes 5 – 7 Business Days.
2nd Day Air takes 2 Business Days for transit + 1 Business Day to pack.
Who should I to contact if I have any queries?
Do You Ship Internationally?
Yes, we do offer International Shipping.
How Can I Return a Product?
Do I need an account to place an order?
No, you do not have to create an account to place an order unless you want to. We offer a Guest Checkout.
What Payment Methods Are Accepted?
Paypal Accepts the following forms of payment:
- Credit card (Visa / Delta / Electron, MasterCard / Eurocard, Maestro, American Express)
- Debit Card
- Instant transfer from your bank account (if eligible)
- eCheck (a delayed transfer from your bank account)
- PayPal Balance
- PayPal Credit
- PayPal Cards (PayPal Extras Card or PayPal Smart Connect)
What is Gold Filled Jewelry vs Gold Plated Jewelry?
Gold filled is not to be confused with gold plating as filled literally has 100% more gold than gold plating. Gold filled is an actual layer of gold-pressure bonded to another metal. Gold filled is much more valuable and tarnish resistant. It does not flake off, rub off or turn colors. As a matter of fact, anyone who can wear gold can wear gold filled without worries of any allergic reaction to the jewelry. Gold filled jewelry is an economical alternative to solid gold!